الانتقال إلى المحتوى الرئيسي
TEQ World

الذكاء الاصطناعي والوكلاء

ذكاء اصطناعي عملي داخل أنظمة المعلومات

ننفّذ الذكاء الاصطناعي حيث يحقّق نتيجة قابلة للقياس: في المستندات والطلبات والبيانات وتدفقات الفيديو والعمليات المتكررة. كل إجراء للوكيل مسجَّل، والقرارات المسؤولة يعتمدها موظف.

ناقش مشروعكاستعرض الحلول
  • الذكاء الاصطناعي يحلّل البيانات والمستندات.
  • الذكاء الاصطناعي يجهّز التوصية.
  • الذكاء الاصطناعي يساعد المشغّل لحظياً.
  • القرار يعتمده موظف مخوَّل.

TEQ Intelligence Layer

TEQ Intelligence Layer

A platform layer shared by every solution in the ecosystem.

  1. 1البياناتDocuments, registries, databases, event streams, video and source APIs.
  2. 2قاعدة المعرفةA secured knowledge base with access control and versioning.
  3. 3النموذجModel Gateway: the right model per task, quotas, private perimeter.
  4. 4الوكيل الذكيAn agent with a role, instructions, constraints and audited actions.
  5. 5الأدواتPermitted tools: search, calculation, API calls, MCP servers.
  6. 6نظام المعلوماتWriting the result back through controlled interfaces.
  7. 7الموظفAn authorised employee reviews and confirms the decision.

orchestration

  • Agent OrchestratorManages agent roles, step sequencing and task handover between agents.
  • Model GatewayA single entry point to models: task routing, quotas, cost control and private perimeter.
  • API GatewayControlled access for agents and external systems with authentication and rate limits.
  • MCP-серверыConnecting tools and data sources to agents over a standardised protocol.
  • A2A-интеграцииAgent-to-agent interaction with fixed contracts and audit logging.
  • Инструменты и API агентовThe list of permitted operations: search, calculations, reads and writes to information systems.

knowledge

  • Enterprise RAGRetrieval and answer generation over corporate documents, respecting the user's access rights.
  • Защищённая база знанийA store of approved materials with versioning, sources and validity periods.

control

  • Identity and Access ManagementA single rights model: an agent acts only within the user's or role's authority.
  • ЖурналированиеAn immutable trail of requests, answers, sources used and operations performed.
  • Human-in-the-loopMandatory human confirmation points for accountable operations.
  • AI ObservabilityObservability of quality, latency, cost and tool usage frequency.
  • AgentOpsAgent operations: versions, releases, regressions, incidents and on-call.
  • GuardrailsConstraints on topics, actions and data, including prompt injection protection.
  • Evaluation pipelinesTest sets and metrics that gate the release of an agent version.
  • Защита персональных данныхMasking, minimisation and control over personal data passed to models.

deployment

  • Казахский и русский языкиTwo-language support in voice and text scenarios, including domain terminology.
  • On-premise и private cloudDeployment inside the client's perimeter, including closed network segments.

أنواع الوكلاء

An agent is a role with a limited set of tools, access rights and audited actions.

وحدات الذكاء الاصطناعي مطوَّرة وقابلة للتوصيل بالحلول، لكنها ليست قيد التشغيل الفعلي لدى العملاء بعد — وهي متاحة لمشروع تجريبي أو للتنفيذ.

AI Delivery Framework

AI deployment as an engineering process with verifiable results at every step.

  1. 1DiscoverDefine the task and the expected result.
  2. 2AssessAudit data, processes, risks and infrastructure.
  3. 3PrototypeBuild a limited working prototype.
  4. 4EvaluateTest quality, safety and economic effect.
  5. 5IntegrateIntegrate with data, documents, APIs and systems.
  6. 6DeployDeploy to cloud, private cloud or a closed perimeter.
  7. 7OperateMonitoring, AgentOps, quality and cost control.

قواعد مصداقية الذكاء الاصطناعي

We separate existing features, deployed AI capabilities, available modules and development directions. The phrasing “AI makes the decision on its own” is never used for government, financial or security-related processes.

  • مُنفَّذThe capability is implemented in the product.
  • قيد التشغيلThe system is running at a customer site.
  • جاهز للذكاء الاصطناعيThe architecture is ready for the AI layer.
  • وحدة ذكاء اصطناعي متاحةThe AI module is built and connected separately.
  • متاح كمشروع تجريبيA limited pilot deployment is possible.
  • قيد التطويرThe capability is under development.
  • مفهوم تطويريA development direction that requires further work.

اللغات ونطاق الاستضافة

Kazakh and Russian language support in voice and text scenarios. Deployment on-premise or in a private cloud.

قدرات الذكاء الاصطناعي في الحلول

Every solution in the ecosystem has a defined set of AI features and a specialised agent.

هل لديك تحدٍّ يحتاج إلى أن يتحوّل إلى نظام يعمل؟

حدّثنا عن المشروع — سيقترح فريق TEQ صيغة مناسبة للبحث أو التطوير أو التنفيذ.

ناقش مشروعكتواصل معنا