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TEQ World

Private sector

Digital systems for business

Process automation, CRM, enterprise platforms, analytics, information system integration and IT outsourcing.

Discuss a projectView solutions

Engagement model

A project, a product team or dedicated specialists — the format is matched to process maturity and planning horizon.

Who we work with

  • Owners and company executives
  • CIOs, CTOs and IT directors
  • Product and operations leaders
  • International clients and partners

What we cover

  • End-to-end process automation
  • CRM and a single customer profile
  • Enterprise platforms and portals
  • Analytics and management reporting
  • IT landscape and API integration
  • IT outsourcing and support

TEQ Intelligent Solutions

TEQ solutions

The solutions share the same principles: common integration interfaces, a single access model, a shared data layer and a pluggable AI Intelligence Layer.

All solutions
  • In productionAI module available

    Project management system

    A single perimeter for planning, assignments and portfolio reporting.

    Challenge
    Project data lives in spreadsheets, emails and slide decks. Statuses are updated manually, risks surface late and assignments get lost.
    Digital core
    Unified registry of projects and portfoliosHierarchy of goals, phases, tasks and assignmentsSchedules and deadline control
    Industry
    Public administration · Quasi-public sector · Enterprise
    Learn more
  • In productionAI module available

    Unified contact centre

    A single intake point for citizen and customer requests across all channels with SLA control.

    Challenge
    Requests arrive through disconnected channels and are tracked separately. Topics are set manually, routing takes time and answer quality varies.
    Digital core
    Omnichannel request intakeUnified request cardClassification and routing
    Industry
    Public administration · City services · Service companies
    Learn more
  • In productionAI module available

    Customer relationship management system

    A single customer profile, communication history and a managed deal cycle.

    Challenge
    Communication history sits in mailboxes and messengers, tasks get lost and deal probability is judged subjectively.
    Digital core
    Single customer profile (Customer 360)Cross-channel communication historyDeal funnel and stages
    Industry
    Enterprise · Services · Retail
    Learn more
  • In productionAI-ready

    Special economic zone digitalisation

    A digital perimeter for investor work: applications, residency, processes and monitoring.

    Challenge
    Investor interaction runs on email and spreadsheets, approval timelines are opaque and resident reporting is collected manually.
    Digital core
    Investor accountResidency applicationsDocument and requirement verification
    Industry
    Investment · Industry · Regional development
    Learn more

Full delivery cycle

From research to long-term support

One process with fixed artefacts at every stage.

  • 01

    Research

    We study processes, constraints, regulations and data.

  • 02

    Requirements

    We fix functional and non-functional requirements.

  • 03

    Architecture

    We design the target architecture, integrations and data model.

  • 04

    UX/UI

    We design scenarios, interfaces and accessibility.

  • 05

    Development

    We build in iterations with working demos.

  • 06

    Integration

    We connect adjacent systems, APIs and data sources.

  • 07

    Testing

    Functional, load, integration and security testing.

  • 08

    Launch

    Deployment, data migration and user training.

  • 09

    Support

    Support, evolution, SLA and cost of ownership.

Have a challenge that needs to become a working system?

Tell us about the project — the TEQ team will propose a possible format for research, development or deployment.

Discuss a projectContact us