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TEQ World

Public administration · Transport and logistics · Public safety

数字检查站

在检查节点对文件与申请进行数字化处理并校验完整性。

洽谈实施全部解决方案
已投入运行AI 模块可用

价值主张

Documents are checked against one checklist, discrepancies are caught at intake and the applicant sees the status without visiting in person.

业务问题

Document checks are manual, criteria are interpreted differently and the applicant learns about a missing document too late.

适用对象

  • Control and supervisory units
  • Intake point operators
  • Applicants — organisations and citizens

数字内核

  • Request intake and registration
  • Document recognition and parsing
  • Completeness checklists
  • Routing by request type
  • Applicant statuses and notifications
  • Verification log

功能模块

  • Document upload
  • OCR and field extraction
  • Completeness verification
  • Discrepancy detection
  • Routing and review
  • Applicant notification

架构

  • 01

    Channels

    • Applicant web account
    • Operator workplace
    • Mobile document upload
    • Notifications
  • 02

    Business logic

    • Request types and checklists
    • Validation rules
    • Review routes
    • Deadlines and SLA
  • 03

    AI layer

    • Document AI Agent
    • Document OCR
    • Data cross-check
    • Draft conclusion
  • 04

    Data

    • Request registry
    • Electronic document archive
    • Verification history
    • Requirement reference data

TEQ Intelligence Layer

AI Intelligence Layer

  • Document OCRAI 模块可用
  • Completeness verificationAI 模块可用
  • Discrepancy detectionAI 模块可用
  • Request routingAI 模块可用
  • Status notifications已实现
  • Document AI AgentAI 模块可用

AI 模块已经开发完成，可接入各解决方案，但尚未在客户处投入生产运行，目前可用于试点或实施项目。

可接入的智能体

  • Document AI Agent

    AI 模块可用

    Recognises documents, checks completeness, detects discrepancies and prepares a routing card.

    • OCR and field extraction
    • Checklist validation
    • Registry cross-check
    • Request routing

    Approval or rejection is decided by an authorised employee. The agent records the basis of every check.

  • Workflow AI Agent

    AI-ready

    Monitors process flow: deadlines, owners, deviations and reminder preparation.

    • Deadline control
    • Deviation detection
    • Reminder generation
    • Escalation

    Process status changes happen only through permitted, logged operations.

运行场景

A typical scenario: from event to confirmed result.

  1. 11The applicant uploads a document package.
  2. 22The agent recognises the documents and matches them against the requirement checklist.
  3. 33Missing or non-compliant documents are flagged with an explanation.
  4. 44The operator reviews the agent's conclusion and makes the decision.
  5. 55The applicant is notified of the status and the list of remarks.

集成

  • Government registries and reference data (per regulation)
  • Document management systems
  • Notification systems
  • Document storage perimeter

安全

  • Protection of applicants' personal data
  • Access control over documents
  • Audit logging of checks and decisions
  • Storage in a secured perimeter

人的职责

AI checks the documents and prepares a conclusion. The decision on the request is made by an authorised employee.

在政府、金融及安全相关流程中，最终决定由获授权的员工确认；AI 负责分析数据并给出建议。

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