业务问题
Guest networks are fragmented, authorisation is inconsistent and coverage quality is judged only by complaints.
适用对象
- Public space operators
- Transport hubs
- Educational institutions
- Corporate IT services
数字内核
- Guest authorisation portal
- Centralised access point management
- Connection quality monitoring
- Access and filtering policies
- Usage statistics
- User support desk
功能模块
- Authorisation and identification
- Network configuration management
- Monitoring and alerts
- Load reporting
- Coverage map
- User requests
架构
- 01
Channels
- Authorisation portal
- Administrator panel
- Mobile access
- On-duty shift notifications
- 02
Business logic
- Access policies
- User profiles
- Filtering rules
- Support regulations
- 03
AI layer
- Network AI Agent
- Anomaly detection
- Load forecasting
- Issue diagnostics
- 04
Infrastructure
- Controllers and access points
- Equipment telemetry
- Channel redundancy
- Infrastructure monitoring
TEQ Intelligence Layer
AI Intelligence Layer
- Network anomaly detectionAI-ready
- Load forecastingAI-ready
- Issue diagnosticsAI-ready
- Coverage optimisation发展构想
- Support automationAI 模块可用
- Network AI AgentAI-ready
AI 模块已经开发完成，可接入各解决方案，但尚未在客户处投入生产运行，目前可用于试点或实施项目。
可接入的智能体
Network AI Agent
AI-readyTracks network health, forecasts load and assists with diagnostics and routine support.
- Anomaly detection
- Load forecasting
- Diagnostics
- Ticket automation
Configuration changes are applied by an engineer. The agent prepares the action plan.
IT Support Agent
AI-readyHandles routine user requests, drafts solutions from the knowledge base and routes incidents.
- Request classification
- Knowledge base search
- Solution draft
- Service Desk routing
Incident closure is confirmed by a support engineer.
运行场景
A typical scenario: from event to confirmed result.
- 11Access point telemetry flows into the monitoring system.
- 22The agent detects a deviation: error growth, overload or channel degradation.
- 33A diagnostic card with the probable cause is generated.
- 44An engineer reviews the card and applies the configuration change.
- 55The outcome is recorded and the load forecast is updated.
集成
- Identity systems
- Service Desk
- Infrastructure monitoring
- Reporting and analytics platforms
安全
- Guest segment isolation
- Filtering and rate-limit policies
- Session logging per requirements
- Administrator access control
人的职责
AI detects anomalies and prepares an action plan. Configuration changes are applied by an engineer.
在政府、金融及安全相关流程中，最终决定由获授权的员工确认；AI 负责分析数据并给出建议。